Last updated: 21 July 2026
WOWinfotech Limited respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.wowinfotech.co.uk, contact us, request a consultation, subscribe to communications or use our digital marketing and website development services.
It also explains your rights under the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable UK privacy laws.
Table of Contents
Who We Are
WOWinfotech Limited is a digital marketing and web development company operating in the United Kingdom.
For the purposes of UK data protection law, WOWinfotech Limited is the data controller responsible for the personal information collected through this website and our direct business interactions.
Company name: WOWinfotech Limited
Company number: 15858258
Registered address: Winsor And Newton Building, Whitefriars Avenue, Harrow Wealdstone, United Kingdom, HA3 5RN
Email: info@wowinfotech.co.uk
Definitions
For the purpose of this Privacy Policy:
- Personal data means any information that can identify you directly or indirectly, such as your name, email address, telephone number or online identifier.
- Processing means any activity involving personal data, including collecting, recording, storing, organising, using, sharing or deleting it.
- Data subject means the individual whose personal data is being processed.
- Data controller means the organisation that decides why and how personal data is processed.
- Data processor means an organisation that processes personal data on behalf of a data controller.
Data Protection Principles
We process personal data in accordance with the following principles:
- Personal data is processed lawfully, fairly and transparently.
- Data is collected for clear, specified and legitimate purposes.
- We collect only the information reasonably required for those purposes.
- Personal data is kept accurate and updated where necessary.
- Data is retained only for as long as it is reasonably required.
- Personal data is protected using appropriate organisational and technical safeguards.
- We remain accountable for how personal data is collected and used.
Personal Data We Collect
The personal data we collect depends on how you interact with us.
Information You Provide Directly
You may provide personal information when you:
- Complete a contact, enquiry or consultation form.
- Request information about our services.
- Book a call or meeting.
- Communicate with us by email, telephone or social media.
- Enter into a service agreement with us.
- Subscribe to marketing or business updates.
- Apply for a vacancy or submit your CV.
- Provide feedback, reviews or testimonials.
This information may include:
- Full name
- Business name
- Job title
- Email address
- Telephone number
- Business address
- Project or service requirements
- Communication preferences
- Information included in your messages
- Contract and billing information
- Recruitment and employment-related information
Please avoid providing sensitive personal information unless it is necessary and we have specifically requested it.
Information Collected Automatically
When you visit our website, we may automatically collect technical and usage information, including:
- Internet Protocol address
- Browser type and version
- Device type
- Operating system
- Approximate location based on your IP address
- Pages visited
- Time spent on individual pages
- Referral source
- Website interactions
- Cookie and consent preferences
This information helps us understand how visitors use our website and how its security, performance and user experience can be improved.
Information Received from Other Sources
We may receive information from:
- Analytics and advertising providers
- Social media platforms
- Business directories
- Referral partners
- Publicly available business sources
- Existing clients or professional contacts
- Technology and service providers
We only use information received from another source where there is an appropriate lawful basis to do so.
How We Collect Your Data
We collect personal information through:
- Website forms
- Emails and telephone conversations
- Consultation and meeting bookings
- Contracts and project documents
- Cookies and similar technologies
- Analytics and advertising platforms
- Social media interactions
- Professional networking platforms
- Business events and referrals
- Publicly available business information
Where personal data is collected directly from you, we aim to provide relevant privacy information at the point of collection.
How We Use Your Data
We may use your personal data to:
- Respond to enquiries and consultation requests.
- Understand your business and project requirements.
- Provide quotations, proposals and service information.
- Deliver contracted services.
- Manage client relationships and projects.
- Process invoices and maintain financial records.
- Provide technical support and customer service.
- Arrange meetings and communicate project updates.
- Improve our website, services and customer experience.
- Analyse website traffic and campaign performance.
- Maintain the security and performance of our systems.
- Prevent misuse, fraud or unauthorised activity.
- Send relevant service and marketing communications.
- Manage recruitment applications.
- Meet legal, regulatory and contractual requirements.
- Establish, exercise or defend legal claims.
We will not use your personal information for a purpose that is incompatible with the reason it was originally collected unless permitted or required by law.
Lawful Bases for Processing
We process personal data only where we have a valid lawful basis.
Consent
We may rely on your consent when:
- You agree to receive certain marketing communications.
- You accept non-essential cookies or tracking technologies.
- You provide information for a specific optional purpose.
You may withdraw your consent at any time. Withdrawal will not affect processing carried out before your consent was withdrawn.
Contract
We may process personal information where it is necessary to:
- Provide services you have requested.
- Prepare a quotation or proposal.
- Enter into or manage a contract with you.
- Complete project, support or payment obligations.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests, provided those interests do not override your rights.
These interests may include:
- Responding to business enquiries
- Managing client relationships
- Improving our services
- Protecting our systems and website
- Understanding website performance
- Promoting relevant business services
- Maintaining appropriate business records
We consider the purpose, necessity and possible effect on individuals before relying on legitimate interests.
Legal Obligation
We may process personal information to comply with legal, regulatory, accounting, tax or reporting obligations.
Legal Claims
We may use personal information where necessary to establish, exercise or defend a legal claim.
Marketing Communications
We may send information about our services, company updates or relevant business content when:
- You have provided consent.
- You are an existing client and the communication relates to similar services.
- We have another lawful basis to contact you.
You can stop receiving marketing communications at any time by:
- Selecting the unsubscribe option in a marketing email.
- Contacting us at info@wowinfotech.co.uk.
- Asking our team to update your communication preferences.
Stopping marketing communications will not prevent us from sending necessary service, contractual, billing or project-related messages.
We do not sell or rent your personal information to third parties for their own marketing activities.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand visitor behaviour and measure marketing performance.
Cookies are small files stored on your device when you visit a website.
Essential Cookies
These cookies are required for important website functions, security, form processing and consent management. They cannot normally be disabled through our website.
Preference Cookies
These cookies remember settings and choices that improve your website experience.
Analytics Cookies
These cookies help us understand:
- How visitors find our website
- Which pages are viewed
- How visitors move through the website
- Whether technical or usability problems occur
Where required, analytics cookies are activated only after consent has been provided.
Advertising Cookies
These cookies may help measure advertising campaigns, limit repeated advertisements and show content that is more relevant to users.
Non-essential advertising cookies will not be activated without appropriate consent where consent is legally required.
Managing Cookies
You can accept, reject or manage non-essential cookies through the cookie consent controls displayed on our website.
You may also control cookies through your browser settings. Blocking some cookies may affect how certain website features function.
More detailed information about the cookies used on this website should be provided through our cookie banner or a separate Cookie Policy.
International Data Transfers
Some technology providers, business partners or service platforms may store or process personal information outside the United Kingdom.
Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate protections are in place.
Depending on the destination and circumstances, these protections may include:
- A UK adequacy decision
- The UK International Data Transfer Agreement
- The UK Addendum to approved standard contractual clauses
- Contractual and organisational safeguards
- Additional technical security measures
You may contact us for further information about the safeguards used for a relevant international transfer.
Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.
The appropriate retention period depends on:
- The type and sensitivity of the information
- The purpose for which it is used
- Contractual requirements
- Legal and regulatory obligations
- Accounting and tax requirements
- The possibility of complaints or legal claims
As a general approach:
- Enquiry information is retained for a reasonable period to manage follow-ups and business records.
- Client and project information may be retained for the duration of the relationship and an appropriate period afterwards.
- Financial and transaction records are retained for the period required by applicable law.
- Marketing information is retained until you unsubscribe, withdraw consent or the information is no longer required.
- Recruitment information may be retained for a limited period after the recruitment process ends unless a longer period is agreed.
- Cookie data is retained according to the duration stated in our cookie management platform.
At the end of the applicable retention period, personal data is securely deleted, anonymised or retained only where legally necessary.
Data Security
We use reasonable technical and organisational measures to protect personal information from:
- Unauthorised access
- Accidental loss
- Misuse
- Alteration
- Disclosure
- Destruction
These measures may include:
- Secure website connections
- Access controls
- Password protection
- System monitoring
- Secure hosting
- Data backups
- Staff confidentiality requirements
- Controlled access to business systems
- Security updates and vulnerability management
Only authorised employees, contractors and service providers may access personal information where access is necessary for their role.
Although we take reasonable precautions, no internet transmission or storage system can be guaranteed to be completely secure.
Where required by law, we will notify affected individuals and the relevant authority of a qualifying personal data breach.
Your Data Protection Rights
Depending on the circumstances and our lawful basis for processing, you may have the following rights.
Right to Be Informed
You have the right to receive clear information about how your personal data is collected and used.
Right of Access
You may request confirmation that we process your personal data and ask for a copy of the information we hold.
Right to Rectification
You may ask us to correct inaccurate information or complete information that is incomplete.
Right to Erasure
You may ask us to delete your personal data in certain circumstances. This right is not absolute and may not apply where we must retain information for legal or contractual reasons.
Right to Restrict Processing
You may ask us to temporarily limit how we use your information in certain circumstances.
Right to Data Portability
Where applicable, you may request certain personal data in a structured, commonly used and machine-readable format or ask for it to be transferred to another organisation.
Right to Object
You may object to processing based on legitimate interests in certain circumstances.
You have the right to object at any time to the use of your personal information for direct marketing.
Right to Withdraw Consent
Where we rely on consent, you may withdraw it at any time.
Rights Related to Automated Decisions
You may have rights concerning decisions made solely through automated processing where those decisions produce legal or similarly significant effects.
To exercise a data protection right, contact us at info@wowinfotech.co.uk.
We may ask for information to confirm your identity before completing a request. We will respond within the time required by applicable data protection law.
In most cases, you will not be charged a fee. A reasonable fee may be charged, or a request may be refused, where a request is clearly unfounded or excessive, as permitted by law.
Automated Decision-Making
We do not currently make decisions about individuals solely through automated processing that produce legal or similarly significant effects.
Where this changes, we will provide appropriate information about the processing, the logic involved and the possible consequences.
We may use analytics or advertising tools to understand website activity or organise audiences. These activities do not normally involve decisions producing legal or similarly significant effects.
Children’s Privacy
Our website and services are primarily intended for businesses and adults.
We do not knowingly collect personal information from children under the age of 16 through this website.
Where we become aware that information has been submitted by a child without appropriate authorisation, we will take reasonable steps to delete it.
A parent or guardian who believes that a child has provided us with personal information may contact info@wowinfotech.co.uk.
Third-Party Links
Our website may contain links to websites, platforms or services operated by third parties.
We do not control the privacy practices, security or content of external websites. When you follow an external link, the third party’s own privacy policy will apply.
We recommend reviewing the relevant privacy information before submitting personal data to an external website.
Changes to This Privacy Policy
We may update this Privacy Policy when:
- Our services or business activities change.
- We introduce new technology or service providers.
- Our data-processing activities change.
- Privacy or data protection laws are updated.
- We need to improve the clarity or accuracy of the policy.
The latest version will be published on this page with an updated revision date.
Material changes may also be communicated through the website or directly to affected individuals where appropriate.
Contact Information
For questions about this Privacy Policy, the personal information we hold or your data protection rights, contact:
WOWinfotech Limited
Winsor And Newton Building
Whitefriars Avenue
Harrow Wealdstone
United Kingdom
HA3 5RN
Email: info@wowinfotech.co.uk
Telephone: +44 7770399178
Telephone: +44 7405996556
Company number: 15858258
Please use the subject line “Data Protection Request” when contacting us about your personal information.
Complaints
We encourage you to contact us first if you have concerns about how we have collected or used your personal information. We will review your concern and work to resolve it.
You also have the right to make a complaint to the Information Commissioner’s Office, the UK supervisory authority for data protection.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Details about submitting a complaint are available on the Information Commissioner’s Office website.
